Lobster Claw respects the rights of its online customers regarding privacy and data collection. The business will only use information collected about customers in a lawful manner. It will treat all customers’ personal details as confidential and reserves the right to disclose this information only in the circumstances outlined below.


  • To process orders
  • To personalise your use of
  • To improve your experience by examining statistics and usage trends
  • To deliver relevant content
  • If agreed, to notify you of products or special offers that may be of interest to you (Please note, you will have the opportunity to opt out of this type of communication at any time.)

Lobster Claw would like to assure customers that it will never release personal details to any other business. All data gathered will be kept on a secure server at all times.


When you register on, personal data such as your full name, email address, billing address and telephone number will be collected. Lobster Claw may also gather, along with our third-party providers, information related to your browsing session (e.g. URL, IP address, domain types like .ae and .com), your browser type, the country and telephone area code where your computer is located, the pages on that were viewed during your visit, any advertisements you may have clicked on, and any search terms entered on the website.

Please note, if Lobster Claw is requested to hand over customer information such as personal details by the police or any other regulatory or government authority investigating suspected illegal activity, the business reserves the right to do so.

COOKIE POLICY retargeting, which helps to make our online offer more interesting for customers. Retargeting technology means we can advertise recently viewed and related products on our partners’ websites, meaning our adverts, even those on other companies’ websites, are relevant to what customers would like to see. does this by analysing user behaviour from data collected through the use of cookies. Please be assured that this kind of information is strictly anonymous and does not involve the storing of customers’ personal information, or the creation of user profiles.

From time to time, Lobster Claw will advertise on third-party websites. Cookies are used to help us and our advertisers see which advertisements customers click on and interact with. Each individual advertiser uses its own tracking cookies and the data taken from these is not confidential or interchangeable. Examples of these advertisers include Google (including Google-owned DoubleClick for paid advertising on and LinkShare.

Customers may refuse the use of cookies by selecting the appropriate settings on their browser. Please note, if you choose to refuse cookies the full functionality of Lobster Claw may be compromised. By using Lobster Claw, you consent to data being processed about you by Google in the manner and for the purposes set out above. Users can opt out of Google’s use of cookies by visiting Google’s Ads Settings.

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